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COVID Response

Our Statement on COVID-19:

The Metro Animal Emergency Clinic is committed to ensuring you have access to emergency and critical care for your pet. To enable us to continue serving you and your pets, MAEC’s strict protocols will continue to remain in place. These include (but are not limited to) social distancing, hand sanitizing, wearing masks at all times (over your nose and mouth), and enhanced cleaning measures.

Our hospital continues to have a no admittance policy – this means pet parents/owners must wait outside the building while their pet is being examined. All communication will take place by phone. Exceptions may be made to allow one family member (per household) to enter for specific procedures of a sensitive nature.

We feel passionate about being able to continue serving you, so these measures are in place for our staff and patients’ health and safety. Our priority is to provide you and your pet the excellent, compassionate emergency and critical care that we are known for. Thank you for your understanding and cooperation.

-The Metro Animal Emergency Clinic Team